Frequently asked questions

Yes. You can join with Google for free. Approved artists receive access to credits from their personal dashboard; there is no subscription required for a free account.

No. Every track is reviewed personally for fit and quality. A submission never guarantees placement, streams, saves, followers or another result.

Accounts, approvals and credits are already available. Track intake will reopen after the final review and Spotify placement checks are complete. No submission can be created and no credit can be charged while intake is paused.

JAE Music currently curates eight Spotify playlists. When intake reopens, you can choose the playlists that fit your track or ask JAE to make the final choice after review.

No. Google handles sign-in and confirms your identity. JAE Music never sees or stores your Google password.

New accounts are reviewed before full access is approved. Your dashboard shows the current status, and you do not need to create a second account while review is pending.

Your dashboard shows your current free and premium credit balances and whether a weekly claim is available. A credit is only used when a track submission is successfully created.

Every submitted track is reviewed manually and personally for fit and quality. Automated submission does not mean automated acceptance.

No. Submissions use the public Spotify link for one specific track. Album, artist, playlist, podcast and private links cannot be reviewed as a track submission.

JAE Promo is a separate, limited outreach workflow for eligible artists. Its remaining request, review and reporting steps are still being moved to Convex and are not presented as available until that complete workflow has passed final checks.

Email info@musicbyjae.com with your account email and a short description of your question. Never send a password, verification code or payment credentials.